A1：100% inspection for each product before shipping with inspection rereport for tracking.

A2: The warranty is 2 years for general products and 1 year for specific products since the day of shipment.

A3: 1.AXON will take the corresponding cost caused by customer local reparing. 2.AXON will provide the product by free if the repair cost is higher than the product value, but the freight involved shall be borne by the customer side.

A4: AXON will send the "production schedule" every week after receiving customers' orders. If any delays, AXON will inform customers 3 weeks in advance, so as to facilitate the customer to arrange the schedule.

A5: Yes. AXON has deep cooperation with logistics companies all over the world to provide customers with quick and convenient "Door-to-Door services",including sea, air and express.

A6: After browsing AXON's website and selecting products, the order on shopping cart can be submitted to Axon Sales group, which will be replied within 12 hours.

A7: For AXON's popular and mature standard products, we can finish the mass within 4-5 weeks. For customized products, the general production time is about 7-8 weeks.

A8: AXON is located in NINGBO port with routes to cities all over the world. Cities closing to sea port, the shipping time is about 5-6 weeks. Cities far away from sea port, the shipping time is about 7-8 weeks.

A9: 1. AXON can arrange Face-to-Face meeting to answer customers' any question on APP of ‘ZOOM". 2. AXON can support communication on WhatsApp, Wechat, Email or Phone call, etc.